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Requirements for Foreign Customers

Currently any Arrow Tech software shipped outside of the United States requires an Export License approved by the United States State Department. This includes the evaluation version of the software.

Paperwork requirement guidelines for the Export Licensing Process with the US State Department have changed. Please contact Arrow Tech Associates for the new requirements. Please also be aware the Export License is for Arrow Tech and not the final customer, as such the final customer will only be given the number of the license and not a copy of the license.Ē

Notice to software resellerís: Arrow Tech as a policy does not use software resellerís, especially in North America. However we understand, that some corporations or government agencies require use of resellerís both domestically and worldwide. In these cases the software reseller will receive no price breaks or compensation from Arrow Tech Associates. Any compensation in these cases will have to come from the final customer.

Please note that Arrow Tech does have authorized agents within many countries worldwide, however we have been notified of foreign resellerís claiming they are an authorized agent when they are not and going so far as to generate false authorization letters using our logo and address. Please contact us directly at info@prodas.com to see if there is an authorized agent within your country. If there is not an agent in place you will deal directly with Arrow Tech. Also please inform us immediately if you feel that someone is fraudulently representing Arrow Tech or offering PRODAS as this would be illegal under the export laws of the United States.

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